Macdonald Hotels: A Passion for Quality

With over 40 hotels and resorts across the UK, Macdonald Hotels & Resorts - currently AA Hotel Group of the Year 2007/08 - leads the way in offering luxury accommodation; sumptuous food and drink and top quality service.

Privately owned, and run by a group of passionate and experienced hoteliers, the Group has grown to become one of Britain's best loved hotel companies. The properties have a unique style and character - from contemporary buildings in bustling city centre locations to sophisticated manor houses nestled in beautiful country grounds. The hotels offer guests plenty of leisure facilities, some have their own golf course whilst many have extensive Vital Leisure and Spa facilities, offering features such as salt infusion rooms, aromatherapy experience showers, and invigorating ice rooms, a wide range of beauty treatments and the use of a pool and gym.

Great food, great locations, great service

With many of the hotels home to award-winning restaurants, the use of fresh, seasonal produce is paramount to the group's ethos and the individual flair and character of each hotel.

Indeed, with 39 AA Rosettes across the group's restaurants it's no surprise that its celebrated cuisine has helped make Macdonald Hotels famous.
The Group has a clear food sourcing policy with a focus on sustainable development and work practices. Traceability is crucial, as is identifying the highest possible quality ingredients, and developing even stronger relationships with existing suppliers.

Macdonald chefs are employed not only for their outstanding cooking skills but also their creative flair and knowledge of quality, seasonal ingredients which is central to the hotel chain's food ethos. By simplifying the set menu at each hotel, they can constantly change menus following recommendations of suppliers on what the best available ingredients are for the season.

Because the chefs are proud to use top quality ingredients, the hotel group is one of only a handful to state clearly where their food comes from.

From Kippers to recently introduced Norfolk outdoor farm-reared Pork certified by the British Pig Executive, Macdonald Hotels work with trusted suppliers in their pursuit of dining excellence. Using locally sourced fruit and vegetables, chefs ensure produce is transferred from field to kitchen in the quickest time possible.

To ensure consistently high standards and levels of customer service, staff at Macdonald Hotels work hard behind the scenes and benefit from a programme of in-depth vocational training courses. From producers and suppliers to chefs and restaurant teams, they all strive to offer guests the ultimate dining experience.

Delivering excellence

Macdonald Hotels aims to give guests the best possible experience and is constantly looking for ways to upgrade and improve its properties. In 2006 the historic Bath Spa Hotel was re-launched following an £10m refurbishment and in Autumn 2007, the Old England Hotel in Windermere underwent an £10m redevelopment, creating the Lake's most luxurious spa and a further 49 contemporary bedrooms. Over the past 12 months, the Group has also opened the £8m Macdonald Portal Hotel Golf & Spa, a new multi-million pound golf resort and spa in Cheshire, and invested £50m in the contemporary city centre Macdonald Manchester Hotel.

Customers visiting Macdonald Hotels are treated with the utmost care and attention. Staff are given extensive training and are constantly learning about new techniques and technology, ensuring they are the best they can be, to give guests a truly memorable experience.

With so much on offer, it is good to know that at Macdonald Hotels you are guaranteed to enjoy the very best of Scottish hospitality - wherever you go in the UK.

For more information log on to www.MacdonaldHotels.co.uk