David Rice |
V.P., Resort Operations, Welk Resorts |
| (760) 749-3000 | Fax: (760) 749-9537 | | 8860 Lawrence Welk Drive, Escondido, California, USA 92026 |
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Direct the operations and activities for 4 resorts throughout California, Missouri and Mexico, including all pre-opening operational activities.
Develop annual Resort Group and resort specific strategic and tactical plans.
Develop means, methods and plans to consistently improve guest/owner service levels and product quality.
Work with Accounting and General Managers to develop resort and VOA budgets and business plans, consistent with strategic objectives and owner profitability expectations.
Ensure successful completion of capital projects (appropriately budgeted, quality construction and on-schedule completion).
Continuously improve resort operating income through both top-line and bottom-line growth.
Ensure strong sales and marketing leadership and management to creatively grow revenues while building a strong, well-defined, superbly communicated brand.
Ensure proactive, High-Five management of VOAs in all areas and departments.